Delivery
Company will use all reasonable endeavors to deliver the Goods to the Customer within
the specified time mentioned against the respective products or next working day
after the Goods clear customs in India, provided that the Company's supplier has
the Goods ordered in stock.
Such deliveries are usually offered free of charge but the Company reserves the
right to charge for delivery of certain items, for example those that are very large,
heavy or hazardous, and the Company reserves the right to charge for delivery as
standard on certain accounts. Any such charge will be notified to the Customer at
the time of establishment of its account or placing of the order to which such charge
applies.
Where Goods ordered are not in catalogue or are non-stock items, the Company will
make reasonable endeavors to notify the lead times for such Goods, where known.
For more urgent deliveries the Company offers a special delivery, the details and
cost of which are available on request.
The Customer may request delivery or performance by installments for up to 12 months
from the date of order. Such orders will be non-cancelable and the Customer may
only re-schedule delivery of the Goods on up to two occasions per order.
The Company reserves the right to deliver or perform by installments. Failure to
meet a delivery or performance date where deliveries or performance are by installment
shall not prevent or restrict the Company from making further deliveries or rendering
subsequent performance under the relevant Contract by installment.
Delivery will be made to the address specified by the Customer. The Company reserves
the right to arrange delivery of Goods directly from the manufacturer or supplier
of those Goods to the Customer.
The Company may use any method of delivery available to it. All delivery dates and
times given are estimates. The Company will use reasonable endeavors to meet delivery
and/or performance estimates but, except as set out in Condition 8 below, in no
circumstances shall it be liable to compensate the Customer for non-delivery, non-performance
or late delivery or performance. The Company reserves the right to delay dispatch
for a number of reasons, including to perform any necessary credit checks or procedures
or to ensure that payment has been received in cleared funds in full. Where dispatch
is delayed for such reasons the Company will use reasonable endeavors to inform
the Customer.
Inspection, defects and non delivery
The Customer must inspect the Supplies as soon as is reasonably practicable after
delivery. The Company shall not be liable for any defect in the Supplies unless
written notice is given to the Company within 15 days of the date of delivery to
the Customer. The Company does not write software comprised in the Goods and it
is the Customer’s responsibility to check for the presence of computer viruses before
the Goods are used.
The quantity of any consignment of Goods, as recorded by the Company upon dispatch
from the Company’s place of business, shall be conclusive evidence of the quantity
received by the Customer on delivery, unless the Customer can provide conclusive
evidence to the contrary. The liability of the Company for non-delivery or non-performance
or for Goods notified as defective on delivery or Services notified as defective
following performance in accordance with this Condition 8 will be limited to replacing
the Goods or re-performing the Services within a reasonable time or to refunding
the price (without interest and or penalty) then paid in respect of such Supplies.